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Driving Technical Enablement, AI-Powered Learning & Adoption, and Enterprise Transformation

I help people understand new technology, learn it quickly, and adopt it with confidence—so it actually moves the business forward. I keep things simple, collaborate across teams, and turn learning into real, measurable impact.

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why i love what i do

Connecting People to technology That Helps Them Work Smarter

Because Teams and Customers Get the Most Value
When Technology Is Clear and Easy to Use

Whether it’s an internal team learning a new system or a customer adopting a new product, people need clarity to feel confident. When they understand what a solution does, why it matters, and how it fits into their workflow, adoption takes off. When they don’t, everything slows down.I focus on making technology easy to understand for any audience. I break complex products and systems into plain language, create simple ways to learn and practice, and support teams as they build new habits that stick. With the right mix of clarity, structure, and real-world guidance, both employees and customers get more value, move faster, and feel supported every step of the way.

10+ years
leading Technical Enablement for Teams & Customers
10+ years
driving Product, System & Solution Adoption
12+ years
producing Clear, Useful Technical Communication
15+ years
collaborating cross-functionally in high-tech
how i get things done

capabilities & services

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technical enablement

Helping people understand new products, systems, and solutions so they can use them with clarity and confidence — whether they’re employees, customers, or partners.

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product & system adoption

Breaking complex technology into simple steps, creating clear learning paths, and supporting teams as they put new solutions into everyday practice.

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operations & execution

Working across engineering, product, IT, and customer teams to keep rollouts aligned, remove friction, and make adoption steady, consistent, and scalable.

Compass

user & team experence

Designing practical guidance, examples, and support that help people get real value from the technology — and feel supported every step of the way.

700+
Ideas generated through innovation programs and technical platforms
500%+
Increase in digital engagement through technical enablement
$70M+
Direct revenue influenced through  enablement
168%
Growth in cross-functional tech learning engagement
60+
Teams coached through Agile leadership and innovation
where i've worked

clients and companies supported


Companies I work at are at the forefront of technology, in finance, healthcare, and enterprise solutions. Collectively, they power the digital economy, secure global infrastructure, and drive innovation for businesses and consumers worldwide.
Varian logoServiceNow logoCisco logoIntel logoAtlassian logoVisa logoVisa logoVisa logo
how to reach me

Let's talk

Are you looking for a strategic operator in technical enablement,
product adoption, or engineering readiness?
‍
I’m open to full-time regular positions and flexible to relocate within the SF Bay Area, or to Seattle, WA; Bellevue, WA; San Diego, CA; Austin, TX; or Houston, TX. I’m open to hybrid, on-site, or remote roles.

Contact Me
About Me

I am a fourth-generation Bay Area native. My father is a US Marine veteran and a retired aerospace engineer. My mother was an expert in global trade. I also have a son who is in college at Cal Poly who is on the path to becoming a tech entrepreneur in the AR/VR space.

Together, they taught me that innovation—using technology to find new and better ways to make a positive difference in the world—is integral to what it means to be free.

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Location
I’m based in San Francisco Bay Are, CA, US. Open to relocation. Let's talk.
Email forwardingshalon.maudsley@gmail.com
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+1 650 823-9860
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