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My Resume/CV

My portfolio highlights how I help teams learn, adopt, and work confidently with new technology. It brings together my experience in technical enablement, product and platform adoption, and engineering operations—showing a consistent track record of simplifying complexity, improving readiness, and strengthening how global teams use the systems, tools, and workflows that run their business.
Nov 2024 — Present

TECHNICAL ENABLEMENT ADVISOR & LEARNING STRATEGIST

// Independent Practice

Advise teams and professionals on how to learn, adopt, and work with rapidly evolving technology. Lead hands-on AI workshops, practical training sessions, and coaching that reduces friction, improves readiness, and builds confidence with new products, systems, and workflows.

Apr 2017 — Oct 2024

PRODUCT, PLATFORM & ENGINEERING ENABLEMENT

// Palo Alto Networks, ServiceNow, Visa

Supported IT, finance, and engineering organizations by making complex information clear and practical to use. Built scalable enablement programs, onboarding paths, rollout frameworks, dashboards, and workflow improvements that accelerated adoption, strengthened collaboration, and improved delivery across global teams.

Mar 2013 — May 2016

FINANCE & ENTERPRISE TRANSFORMATION

// Intel, Varian

Enabled large-scale system, process, and organizational change across IT and Finance. Delivered strategic communication, technical learning content, and transformation support that clarified complexity, improved understanding, and helped global teams adopt new tools, platforms, and operating models with confidence.

Apr 1998 — Oct 2008 (full-time), Mar 2010-Mar 2017 (project-based contracts)

engineering operations & technical programs

// Cisco

Built foundational expertise in engineering operations and cross-functional technical programs. Led global enablement initiatives, SDLC playbooks, process improvements, and readiness efforts that strengthened engineering quality, customer experience, and operational excellence across a 36K-employee organization.

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About Me

I am a fourth-generation Bay Area native. My father is a US Marine veteran and a retired aerospace engineer. My mother was an expert in global trade. I also have a son who is in college at Cal Poly who is on the path to becoming a tech entrepreneur in the AR/VR space.

Together, they taught me that innovation—using technology to find new and better ways to make a positive difference in the world—is integral to what it means to be free.

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I’m based in the SF Bay Area.
shalon.maudsley@gmail.com
+1 650-823-9860
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